What is your success rate for collection?
Currently 95% for full collection. 60% of these have been settled without court action

My debt is less than your minimum fee or within a few hundred pounds of it can you still Collect my debts? Actually YES we can we have another service designed specifically for these CLICK HERE

What is the process you employ?
For operational and security reasons we do not detail the exact process on our website, however the basic procedure is as follows: The first approach is made by letter, telephone and email informing your debtor that we are Debt Collectors and have been instructed to recover the debt. We run certain checks and searches on the debtor to get a fully detailed background. We aim to have the debt paid in full there and then, if this appears unlikely we will discuss the various options open to you and enforce collection via one of these recovery options.

The debtor seems to have disappeared can you trace him and how much does this cost? Tracing debtors is all part of our service and there is no additional cost for this. While we cannot guarantee we will be successful in every case we do have a very good trace rate.

Who decides if the debt is to proceed to Litigation? We will advise you of the various litigation options, the likely costs and outcomes. The ultimate decision whether or not to proceed with litigation is yours, based on our advice and experience.

The Debt is disputed can you help?
Yes, we in fact over 60% of our debts fall into this category. have a look at Case Studies for more information

I already have a County Court Judgement can you enforce collection for me? Yes we have an excellent reputation within the industry for enforcing Judgements.

The debtor company is in Receivership/Liquidation or Bankrupt, can you help?
Yes. We investigate all our debtors to ascertain that they were trading within Insolvency legislation. If they have been trading while insolvent we will instruct the Insolvency service to prosecute the Directors. This will then open the way to pursue them personally.

When do I have to pay you?
Only if we collect all or a proportion of the debt. Our fee is levied on what we actually collect less VAT and court costs. Please see our terms and conditions for full information.

If there is a trial or hearing will I need to attend Court?
If the case is defended you will have to attend or send somebody that dealt with the case to explain the nature of the debt to the court.

Can I recover the court fee from the debtor? Yes if you are awarded judgement.

Can I recover your fees from the Debtor? No, unless you have a written agreement with the debtor relating to this, so change your terms for future debts.


What information do you need to start recovery action?
Use our "Instruct us to collect" form to supply the basic information, we may request further details if required.